Team Operations
Team and analyst tiers · daily volume intake
Workstream
Avg handle time
43 min
Per resolved alert
Resolved (30d)
2,003
Pending queue
28
Capacity vs daily target
Pending queue distribution
Team targets & allocations
| Team | Workstreams | Daily target |
|---|---|---|
| Crypto TM Team | Transaction Monitoring, SAR/STR | |
| Onboarding KYC/KYB | KYC/KYB Onboarding, Adverse Media | |
| Sanctions Screening | Sanctions/PEP, Adverse Media |